Privacy Policy

P.T. Services Rehabilitation, Inc. Privacy Policy

P.T. Services Rehabilitation, Inc. (“P.T. Services Rehabilitation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained through our website and related online services.

By accessing or using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our website, online forms, electronic communications, and other digital interactions.

This Privacy Policy does not apply to Protected Health Information (“PHI”) collected during the provision of healthcare services. PHI is governed by applicable federal and state laws, including the Health Insurance Portability and Accountability Act (“HIPAA”), where applicable.

If you become a patient of P.T. Services Rehabilitation, your medical information may be subject to separate privacy practices and notices provided to you at the time of treatment.

2. Information We Collect

We may collect information directly from you, automatically through your use of the website, and from third-party service providers.

Information You Provide Directly

You may voluntarily provide information including:

  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Date of birth
  • Insurance-related information
  • Appointment requests
  • Employment application information
  • Resume and employment history
  • Information submitted through contact forms
  • Information submitted through surveys
  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Date and time of visit
  • Pages viewed
  • Time spent on pages
  • Clickstream data
  • Geographic region
  • Website interactions

Cookies and Similar Technologies

We may use:

  • Cookies
  • Session cookies
  • Persistent cookies
  • Web beacons
  • Pixels
  • Analytics technologies
  • Similar tracking technologies

These technologies help us understand website usage, improve performance, enhance user experience, and support security functions.

3. How We Use Information

We may use information for the following purposes:

  • Providing requested information or services
  • Responding to inquiries
  • Scheduling appointments
  • Processing employment applications
  • Improving website functionality
  • Operating and maintaining our website
  • Personalizing user experiences
  • Sending requested communications
  • Providing customer support
  • Detecting fraud or unauthorized activity
  • Complying with legal obligations
  • Protecting our rights and property
  • Conducting business operations and analytics

We may also use information for any other purpose disclosed at the time of collection or with your consent.

4. Legal Bases for Processing

Where applicable under law, we process personal information based upon:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests
  • Healthcare operations where permitted by law

5. How We Share Information

We do not sell personal information in exchange for monetary compensation.

We may share information with:

Service Providers

Third-party vendors assisting with:

  • Website hosting
  • Website maintenance
  • Analytics
  • Email communications
  • Customer support
  • Security monitoring
  • Data storage
  • Employment application processing

Professional Advisors

  • Attorneys
  • Accountants
  • Auditors
  • Consultants

Legal Compliance

We may disclose information when necessary to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect public safety
  • Protect our rights
  • Enforce agreements
  • Prevent fraud

Business Transfers

Information may be transferred in connection with:

  • Merger
  • Acquisition
  • Reorganization
  • Sale of assets
  • Bankruptcy proceedings

6. Healthcare Information Disclaimer

The submission of information through our website does not automatically create a provider-patient relationship.

Users should not submit highly sensitive medical information through general website contact forms unless specifically instructed to do so.

Website communications may not be encrypted unless expressly stated.

Medical emergencies should not be reported through the website.

If you are experiencing a medical emergency, call 911 immediately.

7. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

Retention periods vary depending upon the type of information and applicable legal obligations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

Security measures may include:

  • Encryption technologies
  • Secure hosting environments
  • Access controls
  • Password protection
  • Network monitoring
  • Security assessments

Despite our efforts, no transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.

9. Children’s Privacy

Our website is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete such information.

10. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for:

  • Privacy practices
  • Security practices
  • Content
  • Policies

of third-party websites.

Users should review the privacy policies of any third-party websites they visit.

11. Analytics and Advertising Technologies

We may use third-party services including:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • Meta Pixel
  • Other analytics and advertising tools

These services may collect information regarding website usage and interactions.

You may be able to opt out through browser settings, device settings, or third-party opt-out tools.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights regarding your personal information.

Right to Know

You may request information regarding:

  • Categories of personal information collected
  • Sources of information
  • Purposes for collection
  • Categories of third parties receiving information

Right to Access

You may request a copy of personal information we maintain about you.

Right to Delete

You may request deletion of personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information

Where applicable, California residents may request limitations regarding the use and disclosure of sensitive personal information.

Right to Opt Out

California residents may request to opt out of:

  • Sale of personal information
  • Sharing of personal information for cross-context behavioral advertising

P.T. Services Rehabilitation does not knowingly sell personal information for monetary consideration.

Right Against Discrimination

We will not discriminate against individuals for exercising privacy rights.

13. Categories of Information Collected

During the preceding twelve (12) months, we may have collected:

  • Identifiers
  • Contact information
  • Internet activity information
  • Device information
  • Employment information
  • Professional information
  • Geolocation data
  • Communications information
  • Inferences drawn from website interactions

We collect such information for the purposes outlined in this Policy.

14. Exercising Privacy Rights

To submit a privacy rights request, please contact:

P.T. Services Rehabilitation, Inc.
2550 S. State Route 100,
Tiffin, OH 44883
Phone: 419.447.7203
Email: kslates@ptsrehab.com

We may verify your identity before processing certain requests.

Authorized agents may submit requests on behalf of California residents as permitted by law.

15. Do Not Track Signals

Our website may not respond to browser “Do Not Track” signals because no uniform industry standard currently exists.

16. International Users

Our website is intended for individuals located within the United States.

If you access the website from another country, you understand that information may be transferred to and processed in the United States.

17. Accessibility

P.T. Services Rehabilitation is committed to providing an accessible online experience.

If you encounter accessibility barriers or require information in an alternative format, please contact us.

18. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective upon posting to this website.

We encourage users to periodically review this Privacy Policy.

19. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

P.T. Services Rehabilitation, Inc.
2550 S. State Route 100,
Tiffin, OH 44883
Phone: 419.447.7203
Email: kslates@ptsrehab.com

20. California Notice at Collection

At or before the time of collection, California residents are notified that personal information may be collected for the purposes described in this Privacy Policy, including providing services, responding to inquiries, operating the website, improving user experiences, ensuring security, complying with legal obligations, and conducting business operations.